Water Service Line Repair and Replacement
There is a public document about the pipe under your yard. Most people have never opened it, and reading it costs nothing.
Straight answer
Your water system has published what the pipe feeding your house is made of. Every service line is classified lead, non-lead, galvanized requiring replacement, or unknown — and unknown is an official statement that the material has not been demonstrated. Looking your own address up costs nothing.
One: the record already exists
Every community water system had to compile an inventory of its service lines and make it publicly accessible. The initial deadline, 16 October 2024, has passed. A fuller version carrying the street address of each line is due 1 November 2027.
Systems serving more than 50,000 people have to post theirs online. What the document is, and how to find your own address in it.
Source: U.S. EPA, 2021 LCRR Requirements Retained in the Final Lead and Copper Rule Improvements; U.S. EPA, Service-Line Inventory and Replacement Requirements, Lead and Copper Rule Improvements fact sheet, October 2024.
Two: one of the four answers is "we do not know"
Every line is classified lead, non-lead, galvanized requiring replacement, or unknown. The fourth is not a missing entry — EPA defines it as a line whose material has not been demonstrated to be any of the other three.
It is an official, published statement that your utility cannot yet say what feeds your house. What follows from it.
And there is a letter you may be owed
Systems must annually inform every connection with a lead, GRR or unknown line of the material of their service line, and must tell them how to report a categorization that looks wrong and that they can ask for their tap water to be sampled.
Never had one? That is information too.
Source: U.S. EPA, Public Education Requirements, Lead and Copper Rule Improvements fact sheet, October 2024.
If it does turn out to be your half
Most service lines are two pipes with an ownership split at the boundary, and EPA counts a line as replaced only when its entire length, both sides, is non-lead. There is also a funding question that almost nobody asks first.
Who owns which half, what the job involves, and what moves the price.
What we will not do
Tell you what your line is made of, or say anything whatever about the water at any address or about anybody’s health. The inventory records a pipe; the other question is answered by a certified laboratory.
That refusal has its own page, along with the price and the urgency verdict we also decline to invent.
Our side of it
We connect homeowners with independent contractors who cover their area, and the contractors pay us when we route them a call. You are never charged.
The pages here
Look your address up first.Your utility has published what your service line is made of, and finding out costs nothing. If it turns out to be your side and it needs work, we will route you to a contractor covering your area, found from the ZIP code you give — you are never charged. Service lines are our subject; anything plumbing-related can be put through the same way.
Call (888) 753-6580